THE TRICKERY SHOP

At PET's HOUSE, our mission is to celebrate the special bond between you and your pet by offering a thoughtfully curated range of quality, stylish, and practical pet products. We believe that shopping for your furry friend should be joyful and trustworthy — that’s why every item in our store is chosen with care, comfort, and satisfaction in mind. Whether you’re welcoming a new companion or treating a lifelong friend, PET's HOUSE is here to bring you variety, charm, and everything your pet deserves — all in one place.

Multimedia collage

Frequently Asked Questions

1. How do I request a return or exchange?

You may request a return or exchange within 7 days of receiving your order, in accordance with consumer protection laws. Simply contact our customer support team with your order number and the reason for the return. Items must be unused and in perfect condition.

2. What is the delivery time?

Delivery times vary depending on your location and the shipping method selected. An estimated timeframe will be shown at checkout. Once your payment is confirmed, we process and dispatch your order as quickly as possible.

3. How can I track my order?

Once your order is dispatched, you’ll receive an email with a tracking number and a link to follow your delivery in real time. You can also find this information in your account under “My Orders”.