We have two app versions for the robot camera, one is YOOSEE, the other is YCC365Plus.
Please leave a message on the order when you place an order to note the app version you need.
Otherwise,We will default to random delivery.
After receiving, If you can not connect the camera or have any problems, please contact the seller at the first time.
Have a good time shopping.
Two colors are available.
There are two colors: white and red.
360°viewing angle double pan tilt
Dual motor pan tilt design, mobile app remote control camera rotation.
Auto tracking funtion
The camera will automatically follow the moving object.
High Definition Lens
Glass imaging lens,local magnification details more clear.
WiFi connection, easy monitoring
It supports the connection of wireless WiFi (only support 2.4gwifi,not 5g wifi), and realizes remote monitoring easily. The transmission signal is stable.
1080P HD Imaging
The device adopts 2.0 megapixel HD lenses, 1920x1080P video recording, showing more details
See everything in details with true 1080p Full HD. Get clearer and sharper images/videos than 720p cameras.
Infrared Night Vision
Equipped with high performance infrared LEDs, this camera provides you clear night vision.
And with smart IR-Cut filter, you can see clearly at night.
Built-in microphone and speaker,bring you real-time two-way audio.No matter how far away,you can use it to talk with your family remotely anytime.
When detected an abnormal situation, the device will automatically captures pictures and videos and pushes the alarm information to the APP immediately.
Support Up to 128GB TF Card Storage
The TF card slot allows you to insert a 128GB TF card, When the SD card is full, it will automaticly cover the old video.
Not only monitoring, but also decoration.
It has powerful function, lovely appearance, and integrates home environment. You are worth having.
Protect the home/take care of the shop/look after the children
You can watch everything on your phone APP when you’re not at home, and it can be placed anywhere there is WiFi.
Three step connection
1.Plug in the power supply;
2.Scan the QR code to download app;
3.Connect the network according the voice prompt.
Image sensor: 2.0M HD CMOS
Pan or tilt rotation: Pan 355° , Tilt 45°
Resolution: 1920 * 1080P
Video compression: H.264 / MJPEG
Frame rate: 30fps
Audio compression: G.711A
Audio input: built-in microphone -58dB
Audio output: built-in speaker
Trigger alarm: motion detection
Wifi : only support 2.4g wifi,not support 5g
Memory: Max up to 128G SD card
Power supply: DC5V / 1A~2A
Working environment: temperature: 0℃ ~ 55 ℃
Frequently asked questions
1、Can’t add the device？
A、Please make sure the camera has been reset. Press the Reset button until hear the prompt tone
B、Only support 2.4GHZ Wi-Fi, if your Wi-Fi router is 5GHZ, please switch to 2.4/5GHZ dual mode.
C、Please turn on the GPS service before adding the device on the Android mobile phone . After installation is complete, you will be asked to turn on GPS service when you use the app at the first time, if you choose not to turn on the GPS service, please uninstall and reinstall the app again
D、Please confirm the camera wasn’t binding by the other account.
There are four voice prompts in the progress
（1）“Please configure camera by scanning code or AP hot spot”
（2）Select your Wi-Fi and login with your password, after the device makes a noise like “beep” you will hear this “Please wait for Wi-Fi connecting”.
（3）“Please wait for internet connecting” after getting the Internet ip address.
（4）“Internet connected welcome to use cloud camera”
A、If you can’t go to the second step, please check your Wi-Fi channel is not hidden, and the Wi-Fi router can’t be so far from the camera. If this way doesn’t work, please scan the QR code to add the camera.
B、If you can’t go to the third step, please reduce the number of the Wi-Fi users, and delete the special characters of your Wi-Fi password.
C、If you can’t go to the forth step, please try again, if it still doesn’t work, please contact the seller.
2、Why does it have a interval while the video is recording to the TF card
The size of the video file is limited. Once the video size close to the critical value, the video file will be created and the next video will continue to be recorded, there is a interval but so short.
3、The TF card can’t be identified？
Please check the TF card if it meets the quality requirements, when the Wi-Fi signal is not good, it also can’t be identified.
4、The video recording timeline is blank after the cloud service expired.
The video can’t be replayed after cloud service expired, if there is no TF card in the camera, the video can’t be recorded.
If the TF card is always working, but the video files disappeared, please check the Check TF card state, if it is normal in the App but no video has been recorded, please format the TF card. If it still doesn’t work, please get a new TF card and try again.
5、Why I can’t get the notifications on my phone？
Make sure the App get the message pushing rights
Otherwise, when you are watching the real-time video in the App, there is no warning notifications, because it’s unnecessary to send notifications when you are watching the video online.
Advanced message push system, the warning notifications won’t be pushed to your phone all the time but it will record all the messages and videos.
Please check the power and the Internet then restart the camera. If this way doesn’t work please remove the camera and add it again in the App.
7、Circle in the video, video runs slowly？
Circle in the video means it’s still loading, please check your network environment.
8、How do the other people watch the video?
Share the App account with the other people.
9、How many people can use the account simultaneously.
There is no theoretical limit.
10、Why adding camera to another account would fail?？
One camera one account, if the other account needs to add the camera, please remove the camera in the current device.
11、How can I get my camera connected to the other Wi-Fi.
A：When you need to change to another Wi-Fi without moving the place.
Parameter setting >> Wi-Fi Network >> select the Wi-Fi
B: When the camera is moved to another place, please start the camera, you will see the
“Device disconnected” on the main page, and then click “TROUBLESHOOT” to connect
to the Wi-Fi again.
•Payment must be made within 3 days when order placed.
•If you have a problem with payment,please contact with us or the customer service of Aliexpress.
•We will ship package in 2-3 business days after payment clear.
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•SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays.Transit times may vary, especially during the holiday season.
•If you have not received your shipment within 60 days from payment, please contact with us. We will track the shipment and give a reply to you as soon as possible. Our goal is customer satisfaction!
•1 Years replacement warranty.
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•Return is not accepted if you change your mind or purchased the wrong item.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
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For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
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