1080P Robot IP Camera Security Camera 360 ° WiFi Wireless 2MP CCTV Camera Smart Home Video Surveillance P2P Hidden Baby Monitor

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Why Buy From Us
Product Details

Warm reminder:

We have two app versions for the robot camera, one is YOOSEE, the other is YCC365Plus.

Please leave a message on the order when you place an order to note the app version you need.

Otherwise,We will default to random delivery.

After receiving, If you can not connect the camera or have any problems, please contact the seller at the first time.
Have a good time shopping.

Two colors are available.

There are two colors: white and red.

360°viewing angle double pan tilt

Dual motor pan tilt design, mobile app remote control camera rotation.

Auto tracking funtion

The camera will automatically follow the moving object.

High Definition Lens

Glass imaging lens,local magnification details more clear.

WiFi connection, easy monitoring

It supports the connection of wireless WiFi (only support 2.4gwifi,not 5g wifi), and realizes remote monitoring easily. The transmission signal is stable.

1080P HD Imaging

The device adopts 2.0 megapixel HD lenses, 1920x1080P video recording, showing more details
See everything in details with true 1080p Full HD. Get clearer and sharper images/videos than 720p cameras.

Infrared Night Vision

Equipped with high performance infrared LEDs, this camera provides you clear night vision.
And with smart IR-Cut filter, you can see clearly at night.

Two-way Audio

Built-in microphone and speaker,bring you real-time two-way audio.No matter how far away,you can use it to talk with your family remotely anytime.

Motion detection

When detected an abnormal situation, the device will automatically captures pictures and videos and pushes the alarm information to the APP immediately.

Support Up to 128GB TF Card Storage

The TF card slot allows you to insert a 128GB TF card, When the SD card is full, it will automaticly cover the old video.

Not only monitoring, but also decoration.

It has powerful function, lovely appearance, and integrates home environment. You are worth having.

Exquisite Appearance

Protect the home/take care of the shop/look after the children

You can watch everything on your phone APP when you’re not at home, and it can be placed anywhere there is WiFi.

Three step connection

1.Plug in the power supply;
2.Scan the QR code to download app;
3.Connect the network according the voice prompt.

Product size

Product details

Specifications:

Image sensor: 2.0M HD CMOS
Pan or tilt rotation: Pan 355° , Tilt 45°
Lens: 3.6mm
Resolution: 1920 * 1080P
Video compression: H.264 / MJPEG
Frame rate: 30fps
Audio compression: G.711A
Audio input: built-in microphone -58dB
Audio output: built-in speaker
Trigger alarm: motion detection
Wifi : only support 2.4g wifi,not support 5g
Memory: Max up to 128G SD card
Power supply: DC5V / 1A~2A
Working environment: temperature: 0℃ ~ 55 ℃

Package list

Frequently asked questions

1、Can’t add the device?
A、Please make sure the camera has been reset. Press the Reset button until hear the prompt tone

B、Only support 2.4GHZ Wi-Fi, if your Wi-Fi router is 5GHZ, please switch to 2.4/5GHZ dual mode.

C、Please turn on the GPS service before adding the device on the Android mobile phone . After installation is complete, you will be asked to turn on GPS service when you use the app at the first time, if you choose not to turn on the GPS service, please uninstall and reinstall the app again

D、Please confirm the camera wasn’t binding by the other account.

There are four voice prompts in the progress

(1)“Please configure camera by scanning code or AP hot spot”

(2)Select your Wi-Fi and login with your password, after the device makes a noise like “beep” you will hear this “Please wait for Wi-Fi connecting”.

(3)“Please wait for internet connecting” after getting the Internet ip address.

(4)“Internet connected welcome to use cloud camera”

A、If you can’t go to the second step, please check your Wi-Fi channel is not hidden, and the Wi-Fi router can’t be so far from the camera. If this way doesn’t work, please scan the QR code to add the camera.

B、If you can’t go to the third step, please reduce the number of the Wi-Fi users, and delete the special characters of your Wi-Fi password.

C、If you can’t go to the forth step, please try again, if it still doesn’t work, please contact the seller.

2、Why does it have a interval while the video is recording to the TF card

The size of the video file is limited. Once the video size close to the critical value, the video file will be created and the next video will continue to be recorded, there is a interval but so short.

3、The TF card can’t be identified?

Please check the TF card if it meets the quality requirements, when the Wi-Fi signal is not good, it also can’t be identified.

4、The video recording timeline is blank after the cloud service expired.

The video can’t be replayed after cloud service expired, if there is no TF card in the camera, the video can’t be recorded.

If the TF card is always working, but the video files disappeared, please check the Check TF card state, if it is normal in the App but no video has been recorded, please format the TF card. If it still doesn’t work, please get a new TF card and try again.

5、Why I can’t get the notifications on my phone?

Make sure the App get the message pushing rights

Otherwise, when you are watching the real-time video in the App, there is no warning notifications, because it’s unnecessary to send notifications when you are watching the video online.

Advanced message push system, the warning notifications won’t be pushed to your phone all the time but it will record all the messages and videos.

6、Camera disconnect?

Please check the power and the Internet then restart the camera. If this way doesn’t work please remove the camera and add it again in the App.

7、Circle in the video, video runs slowly?

Circle in the video means it’s still loading, please check your network environment.

8、How do the other people watch the video?

Share the App account with the other people.

9、How many people can use the account simultaneously.

There is no theoretical limit.

10、Why adding camera to another account would fail??

One camera one account, if the other account needs to add the camera, please remove the camera in the current device.

11、How can I get my camera connected to the other Wi-Fi.
Two ways:
A:When you need to change to another Wi-Fi without moving the place.

Parameter setting >> Wi-Fi Network >> select the Wi-Fi
B: When the camera is moved to another place, please start the camera, you will see the

“Device disconnected” on the main page, and then click “TROUBLESHOOT” to connect

to the Wi-Fi again.

Payment:

•Payment must be made within 3 days when order placed.
•If you have a problem with payment,please contact with us or the customer service of Aliexpress.

Shipping:

•We will ship package in 2-3 business days after payment clear.
•We can’t control service transit time, this information is provided by the carrier and excludes weekends and holidays. so please give us an opportunity to check package for you .
•SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays.Transit times may vary, especially during the holiday season.
•If you have not received your shipment within 60 days from payment, please contact with us. We will track the shipment and give a reply to you as soon as possible. Our goal is customer satisfaction!

Warranty:

•1 Years replacement warranty.
•We benefit for all item sale. If you need help and have any other question , please feel free to contact us .
•Return is not accepted if you change your mind or purchased the wrong item.
•Buyer is responsible for return shipping costs and insurance.
•Shipping/Handling/Insurance costs are not refundable.

Feedback:

•Your Positive feedback and all 5 stars are important to us which encourage us to do better and support best service and good product for all clients .Thanks in advance for you leaving positive feedback and 5 stars.
•Our aim is we don’t feel Satisfaction until you satisfied with our product and service .
•Please don’t leave negative feedback and low score, because that won’t solve problems. Please give us an opportunity to service you again .

Contact Us

•Hours of Operation – We are open Monday through Saturday 9:00am – 6:00pm. If you mail us a question after business hours, we will do our best to answer your question. If not, we will get back to you on the following business day.

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Pets House (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://petshouse.online

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS
Brand new products are available on a regular basis.

PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.

EASY TRACKING
Check your order status online. As easy as that!

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