【1080P HD WiFi IP Camera】Designed for indoor security with 1080 high resolution,All captured by this camera will be presented to you via fluent videos,the living stream can be accessed via iOS / Android mobile phone and tablet / iPad / PC etc.(NOTED:Camera works with 2.4G WiF,no support 5G network).
【Smart Pan/Tilt/Zoom】Providing 350° horizontal and 110° vertical rotation range to achieve almost 360° panoramic viewing.covers every corner of your place.
【Motion Detection】Supports intelligent human detection that will intelligently identify human activity,such as movement & human face detection,when the moving object is detected,alerts message will send to your phone instantly, you can remote monitor your home / office / store / pet/ baby etc via phone's app after the camera connect to WiFi.
【Clear Night Vision】the camera equiped with 10pcs IR LEDs,even in the pitch dark with a night vision distance up to 8-10 meters.
【Two-way Audio】With anti-noise technology and built-in microphone and speaker, you can live watching with your loved one or scare away intruder and real-time talking with the visitors no matter wherever you were.
【Two Storage Way】SD card and Cloud storage are available and optional,store all of your 24hr / 7days surveillance records.the previous video will be covered automatically if the card is full.
【Multi-Family Members Sharing】Supports multi-users to view video simultaneously and support multi cameras devices in one APP.
【Support AP connection Mode】If your network is down,the camera has a built-in AP wifi,you can still connect to the AP wifi to work for it with your phone within 10m.
【Easy to Set Up】With the step by step instructions via the free app. you can easily to install and use the camera.
【PLEASE DO NOT HESITATE TO CONTACT US IF YOU HAVE ANY PROBLEMS, FULL REFUND OR NEW REPLACEMENT WILL BE READY FOR YOU】
* Wireless Camera ×1
* Power Adapter ×1
* 100mm cable ×1
* Mounting Screws
* User Manual ×1
Are wholesale and drop shipping both welcomed?
Yes,for wholesale customer,we’ll offer you wholesale price and free express shipping (E.g DHL,EMS,Fedex…) which the delivery time is around 4-7 days (Except in remote areas),For drop shipping customer,we’ll send goods to your customers directly and won't put any our information in package.
How can I track my parcel?
You can track your parcel on this website by your tracking number: www.17track.net/en (Copied to the browser to open)
What can I do when purchase protection time is running out?
If your purchase protection time is running out,please contact us,we will extend the protection time and check the reason for you.So your money won’t go into our account. And we’ll try our best to follow your parcel until you receive it.
About VAT or custom charges?
We are not responsible for any VAT or custom charges if there are tariffs occur in your country(different countries have different tariff policies)
1.No support 5G,Camera only support 2.4G WiFi(wifi name & password must be English or Arabic numerals,other Fonts and Symbols is not supported).
2.If you will not connect it after you receive the camera,please reference as below photo or vedio on the selling link.
3.Put the camera to router as closed as you can,if there are any issues during the installation,press hold on the reset button for 3-5 second to reset the camera,and then connect it once again.
5.Download the free APP “carecampro” or “carecam” on user manual or Google Play or App Store.
6.If there are any further questions,please feel free to send message to us.we will solve you problem within 24 hour.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pets House (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://petshouse.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!